Privacy policy
Last updated: October 29, 2026
This policy explains how Ramp Enterprises LLC, doing business as Ramp Tresses ("we", "us", "our"), collects, uses and protects your personal information when you visit ramptresses.com or buy from us.
Information we collect
- Information you give us: your name, email address, phone number, shipping and billing address, and any messages you send us.
- Order information: the products you buy, order totals and discount codes used.
- Payment information: card payments are handled by our payment processor. We do not store your full card number on our servers.
- Device and usage information: such as your browser type, device, IP address and pages visited, collected through cookies and similar technologies.
How we use your information
- To process, ship and support your orders, including returns and shipping protection claims
- To respond to your questions and requests
- To detect and prevent fraud and keep our website secure
- To improve our website, products and service
- To send marketing emails, only if you've chosen to receive them. You can unsubscribe at any time.
How we share your information
We share personal information only with service providers who help us run the store, such as payment processors, order fulfillment and shipping partners, email providers and website hosting, and only as needed for them to perform those services. We may also disclose information if required by law or to protect our rights. We do not sell your personal information.
Cookies
We use cookies and your browser's local storage to keep items in your cart, remember your discount code and understand how our site is used. You can block or delete cookies in your browser settings, but some parts of the site, like the cart, may not work properly without them.
Data retention
We keep order records for as long as needed to fulfill orders, handle returns and meet legal, tax and accounting requirements.
Security
We use reasonable technical and organizational measures to protect your information. No method of transmission over the internet is completely secure, but we work to protect your data.
Your rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop sending you marketing emails. Depending on where you live, including California, Colorado and other states with privacy laws, you may have additional rights. To make a request, email hey@ramptresses.com. We'll verify your identity before acting on it.
Children
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.
Contact us
Questions about this policy? Email hey@ramptresses.com or write to Ramp Enterprises LLC, 3758 E 104th Ave, Thornton, CO 80233, United States.